The general lockdown against COVID, have led to a series of changes regarding the payment behavior of Romanians. To see how big these changes are, NOCASH and iSense Solutions conducted 500 online interviews among internet consumers in the week of April 13-17 a.c. The survey is representative for the urban environment, for the population aged between 18 and 65 years, says Business-Review.eu.
Those who did not buy online before COVID-19 will keep their habit and after, their number remaining relatively unchanged (6-7 percent of respondents). Instead, those who already bought online before the pandemic said they would do so more often after.
However, the behavior during the pandemic will not be maintained even after the pandemic. This is best seen in the case of those who said they shop online at least once a week. Although their share doubled during the pandemic (from 8 percent to 18 percent), after lifting the restrictions, respondents will return to their initial behavior (the share falling to 10 percent).
If before the pandemic more than half paid their taxes offline (55 percent), the percentage has dropped to only 28 percent today. Also, a significant reduction of offline payments is registered in the case of fines (from 34 percent to only 16 percent).
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