Global Convergence, Inc
. (GCI), a Global Services and Solution Supply Chain Company with a full channel-driven IT products and services portfolio, has announced the expansion of its EMEA headquarters located in Cluj-Napoca, Romania. This expansion serves to meet the increasing demand for service supply chain solutions and sales channel reach for the key strategic ecosystem segments GCI serves, says MarketWired.com.
The expansion doubles the size of the MSC (Managed Service Center) and NOC (Network Operations Center) that provides 7x24x365 multi-lingual support for GCI partners throughout EMEA, APAC and LATAM. Additionally, there is dedicated space for SDM (Service Delivery Management), PMO (Project Management Office) and GPM (Global Partner Management). The expansion accommodates additional resources for partner management focused at partner recruitment, onboarding, enablement, and technical training.
“GCI has expanded its capacity in our Cluj-Napoca European Support and Integration Center to meet significant growth in our service delivery and ecosystem solutions integration business”, said Jim Bradshaw, CEO and Chairman, Global Convergence, Inc. “Further, GCI is investing heavily in additional partner development staff to grow both our solution provider partner sales channel and our service delivery partner fabric in the key strategic ecosystems we are focused on”.
The expansion of the EMEA headquarters will provide the resources and infrastructure that GCI’s supply chain and ecosystem partners can leverage as they grow in the global marketplace, offering flexible, customizable and scalable solutions.
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