
“We are delighted to announce a significant increase, due to the constant efforts of the dm drogerie markt team in Romania. We feel privileged to have the support and trust of our customers, who form a solid community, as well as the support of our partners in the continuous development process. The values we share encourage us to bring something extra every day into our lives and to build, together, a sustainable future,” states Ivana Martinakova, CEO of Dm Drogerie Markt Romania.
The fiscal year, ending on September 30, 2023, brought new results for dm Romania: 139 active drugstores across the country, with 14 new stores inaugurated last year in Craiova, Alba Iulia, Târgu-Jiu, Galați, Dej, Slobozia, Vaslui, Brașov, Buzău, Călărași, and four new branches in Bucharest. The expansion process is in full swing, but existing drugstores have also undergone renovations, with 11 of them benefiting from redesigns, space expansion, and adaptation to new standards.
“The fiscal year 2022 – 2023 marked the sustained development of our country-wide expansion plan. To create a more complete shopping experience, we implemented a new benefit, directly from the Dm.ro application: the dmLIVE show, broadcast every other Tuesday at 8:00 PM. This show complements the information and consultancy our customers need and brings exclusive benefits for registered users,” says Ivana Martinakova, CEO of Dm Drogerie Markt Romania.
The turnover at the end of the fiscal year 2022 – 2023 was 1,308,295,008 lei, with dm drogerie markt Romania registering a growth of 58.12% compared to the previous year.
The online dm store and the “My Dm” app, launched about a year ago, have brought positive results. Customers can find over 12,000 items on the online platform, also available in dm drugstores. Moreover, dm offers a complete shopping experience for customers: inspirational articles, tips and tricks, and, not least, the products that brand lovers are accustomed to, available both in the app and on the website. Among the most successful categories in the online shop are face and body care, makeup, baby and child care products, as well as food and detergents.
For the first year, the Dm online shop recorded over 7 million visits and over 350,000 registered online customers, to whom over 1,500,000 items were delivered.
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