The future growth of telecommunication companies around the world will be affected by their ability to create and own seamless customer experiences, according to Mazars’ recent Future of Telcos study. The study looks at the forces at play in the battle to win the customer experience and how important is 5G to the future of telcos’ growth, according to Business-Review.eu.
When discussing mobile technology and its great leaps forward, it can be easy to forget how far we’ve already come and, more specifically, what is making it possible. Seemingly overnight we have moved into the 5G era without recognizing what such transition promises.
A line to the future: how 5G is opening up opportunities for telcos
Contrary to what its name suggests, 5G is much more than an incremental change from previous network technologies. While 3G introduced us to mobile technology and 4G made us comfortable with its applications, 5G stands to reshape our lives in and out of the office entirely.
Why? 5G enables data transfers at record speed while shrinking latency – the time it takes for information to arrive and get back from the terminal equipment – to almost zero. As a result, the devices already in our hands will be supercharged to fulfill our every demand – think autonomous vehicles and smart homes.
