The City Hall of Cluj-Napoca will “relegate to history” the photocopies of various documents that are requested from citizens, informed mayor Emil Boc on Facebook. The mayor’s office purchased 60 devices that can scan the paperwork, according to TheMayor.eu.
With that announcement, Cluj-Napoca City Hall wants to show that it continues the process of implementing new technologies to provide faster, more comfortable and simpler public services for its taxpayers. In this way, every citizen will save time and money.
The goal that the Municipality is heading towards is clear: every citizen can directly access from their mobile phone or computer any service and information of public interest. In other words, a 100% paperless administration.
To that end, Cluj continues to implement digitization as part of the current legislation. The aim is to increase citizen safety and process efficiency, including the cases where citizens continue to use the counters.
Last week saw the installation of new high-performance scanner systems at the Registry of the Citizen Information Center and in the headquarters of the district town halls. Cluj residents will not have to make the now “infamous” administrative bulletin copies anymore, regardless of the legal procedure they have to follow.
In total, 60 such devices were installed at the Registry Information Center and the 8 district town halls.
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