How and when you can get your money back for Untold and Neversea tickets

UNTOLD and NEVERSEA staff have officially announced that under the given conditions, the two festivals cannot be organized in 2020. The festivals are postponed for 2021.

”With a broken heart, but with the certainty that we are making the best decision for the health and safety of all Romanians, we are making the decision to postpone this year’s UNTOLD and NEVERSEA, for 2021.

In the context of the uncertainty looming over the events industry, the continuation of the strict conditions under which people can work together but also the fact that the Ministry of Culture sent to the Romanian Parliament a bill banning the organization of events with over 1000 people until August 31 2020, we consider it necessary for us to take a final decision, which will provide clarity to all those who were waiting for the festivals this summer “, said the organizers of the two mega-events.

Those who have already bought a ticket or subscription to the 2020 editions had the opportunity to turn them into ANYTIME subscriptions and tickets, which guarantee access to one of the next three editions of your choice. Already, over 95% of the ticket and season ticket buyers at its festivals have turned them into ANYTIME.

All those who have not chosen the ANYTIME PASS alternative, will be able to choose within 30 days from the date of announcing the 2021 edition, to transfer the ticket for next year’s edition or to receive a voucher that can be used to purchase other products of the organizers.

Those who will be unable to participate in the 2021 edition will be able to opt for a refund between October 1 and December 31, 2021. Also, all those who need support to reschedule their accommodation in Cluj-Napoca and Constanta or other situations arising as a result of this decision, can contact the organizers to provide support.

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