Vonage, a business cloud communications vendor, announced that Banca Transilvania has selected Vonage to power its digital transformation of traditional banking in Romania, according to InfoTechLead.com.
Vonage offers communications APIs – including messaging, voice and video communication solutions – that enable agile enterprises to enhance their customer experience and realise new business outcomes at scale.
Vonage APIs offer a simple, agile way to integrate with the WhatsApp Business solution, through which Banca Transilvania’s virtual assistant will provide customers with access to critical information.
“The Vonage Messages API allowed Banca Transilvania to build a solution that enables the company to engage with customers via the channels they prefer, and reinvent its business model with a more modern, personal way of providing services and support,” Eric Le Guiniec, global SVP – Communication APIs Sales for Vonage, said.
